FAHQ is pleased to participate in the national multi-state Healthcare Quality Collective. FAHQ members and members of the Arizona (AzAHQ), Michigan (MAHQ), New England (NEAHQ), North Carolina (NCAHQ), Ohio (OAHQ), Oregon (OrAHQ), and Utah (UAHQ) associations, attend these webinars FREE! Find out more about the “Healthcare Quality Collective.”
Not a FAHQ member? JOIN OR RENEW FAHQ MEMBERSHIP and register for free.
The FAHQ Professional Development Team is looking for webinar presenters. We are committed to presenting four annual webinars as part of our commitment to make all of the Healthcare Quality Collective webinars available to our members for free.
Continue your own professional development by presenting a webinar and sharing your expertise with other healthcare quality colleagues at the same time!
DOWNLOAD WEBINAR SPEAKER APPLICATION
Download Webinar Speaker FAQ or contact webinars@fahq.org if you are interested and have questions.
DID YOU KNOW YOU GET 4 RECERTIFICATION CREDITS FOR PRESENTING A ONE-HOUR EDUCATIONAL OFFERING? See page 6 of the 2023 Recertification Handbook for details
Speaker:
Vivian Ho-Nguyen, MBA, BS, MT (ASCP), CPHQ, ASQ-CQA
Vivian is a certified professional in healthcare quality and was also certified by the American Society for Quality as a quality auditor. She has 20 years of experience in healthcare quality, risk management, patient safety, accreditation, and regulatory compliance. She
Program Description:
Good risk management and effective controls are necessary for effective for long term success of organizations. That is the fundamental principle of The Committee of Sponsoring Organizations of the Treadway Commission on risk management. In healthcare, we perform traditional risk management where risks are identified at the process based level, not at the strategic level. In 2015, The American Society for Healthcare Risk Management (ASHRM) published an Enterprise Risk Management Playbook as the association recognized the need to shift healthcare risk management to the organizational and strategic perspectives. To this day, healthcare risk management continues to evolve so that significant strides and maturity in the management of healthcare risks is focused at the strategic level.
OBJECTIVES:
Understand our current environment (VUCA).
What is ERM and How leadership owns ERM including Just Culture
Linking your ERM to your DNV Accreditation.
Steps to implementing your ERM.
Pitfalls to avoid.
This event has been submitted for pre-approval by NAHQ for 1.0 CE hours for CPHQ® recertification credit.
REGISTRATION OPEN. FAHQ members may register for free. FAHQ members should contact FAHQ CPHQ Team for instructions and code to register.
Speaker:
Janet Draughn, DNP, MSHS, RN, CSSBB, CPHQ
Janet is the Vice President of Quality for Atrium Health Wake Forest Baptist area of the Advocate Health enterprise. Dr Draughn has developed data collection and management systems that are used to establish the organization’s quality strategies and goals. She collaborates with clinical and operational leaders and has provided consultative support to the governing body, enterprise executives, and clinical leaders at all levels. Currently, in addition to leading the quality division for the Wake forest area, Dr. Draughn is developing dashboards to display critical quality data for the NC/GA Division of Advocate Health and for the Advocate Health Enterprise.
Participants will be able to:
define key components of quality and describe how hospitals set quality goals.
compare structures and resources that impact quality.
describe a strategy for getting staff buy-in for quality goals.
This event has approved by NAHQ for 1.0 CE hours for CPHQ® recertification credit.
REGISTRATION OPEN. FAHQ members may register for free.
Speaker:
Dr. Lisa L. Campbell® PhD, MHA, RHIA, CHC, FAHIMA The Growth Motivator® | Keynote Speaker| Author| Coach | PhD in Healthcare Administration
Dr. Campbell is a nationally recognized healthcare leader, educator, and consultant with expertise in healthcare operations, compliance, and quality improvement. Her journey began as a Medical Assistant in 1992, providing her with firsthand knowledge of the daily challenges faced by front-line staff. This unique perspective fuels her passion for transforming front-line culture through
Program Description:
When front-line staff are empowered, organizations flourish. Join Dr. Lisa L. Campbell as she shares practical strategies and her signature ACCESS Framework—a roadmap to building psychological safety, cultivating ownership, and energizing Patient Access Specialists to lead from where they are. Whether you’re guiding a team or building one, this session will help you unlock the untapped leadership potential at the front lines of healthcare.
Participants will learn:
How to inspire ownership and engagement from front-line team members
The ACCESS Framework: A practical guide to sustainable cultural change.
Techniques to create psychological safety and influence without authority.
How to simplify quality improvement at the access point.
This event has been submitted for pre-approval by NAHQ for 1.0 CE hours for CPHQ® recertification credit.
REGISTRATION OPEN. FAHQ members may register for free. FAHQ members should contact FAHQ CPHQ Team for instructions and code to register.
Speaker:
Terry R. Winemiller, BSN, RN, CPHQ 
Terry is the Senior Performance Improvement RN for Clinical Risk Management and Patient Safety at University Hospitals St. John Medical Center in Westlake, Ohio. Terry has worked in a variety of healthcare roles for over 45 years, beginning as a Phlebotomist in 1979. Terry is a proud graduate of the University of Akron College of Nursing and has been an RN since 1986. Terry has worked for more than 30 years in Healthcare Quality with experience in uDlizaDon management, case management, population-based healthcare, clinical outcomes and clinical analytics, risk management and patient safety among others. Terry has been in his current role of Patient Safety Officer at UH SJMC since 2019 and considers this role to be one of his best jobs ever! Time away from work is typically spent enjoying the beautiful outdoors of the Buckeye State. He enjoys fishing, boating, hunting, golf, and a warm campfire with family and friends.
Program Description:
Designed and implemented to reduce patient falls and related injuries, the S.P.O.T. program’s basic pillars of Safety, Prevention, Observation, and Teamwork apply to most other performance improvement activities. With concrete examples, participants will come away from this webinar with the ability to apply demonstrated methodologies for strengthening their own safety culture.
Participants be able to:
recite the basic pillars of the S.P.O.T. patient fall prevention program: Safety, Prevention, Observation and Teamwork.
define culture of safety as it applies to a health care facility.
describe the characteristics of a strong culture of safety.
apply methodologies for assessing and strengthening culture of safety.
This event has been submitted for approval by NAHQ for 1.0 CE hours for CPHQ® recertification credit.
REGISTRATION OPEN. FAHQ members may register for free by selecting the FAHQ association option when registering. Your membership will be verified.
Please contact the Professional Development Team if you have suggestions for educational topics and/or speakers.
