Education

Webinars

Live Webinars

FAHQ is pleased to participate in the national multi-state Healthcare Quality Collective. FAHQ members and members of the Arizona (AzAHQ), Michigan (MAHQ), New England (NEAHQ), North Carolina (NCAHQ), Ohio (OAHQ), Oregon (OrAHQ), Texas Gulf Coast (TGAHQ), and Utah (UAHQ) associations, attend these webinars FREE! Find out more about the “Healthcare Quality Collective.”  

Not a FAHQ member? JOIN OR RENEW FAHQ MEMBERSHIP and register for free.


Do You Want to Present a FAHQ Webinar?

The FAHQ Professional Development Team is looking for webinar presenters. We are committed to presenting four annual webinars as part of our commitment to make all of the Healthcare Quality Collective webinars available to our members for free.

Continue your own professional development by presenting a webinar and sharing your expertise with other healthcare quality colleagues at the same time!  Need some help getting started?  Contact webinars@fahq.org to see how the FAHQ Professional Development Team can help.

DOWNLOAD WEBINAR SPEAKER APPLICATION

Download Webinar Speaker FAQ or contact webinars@fahq.org if you are interested and have questions.

DID YOU KNOW YOU GET 4 RECERTIFICATION CREDITS FOR PRESENTING A ONE-HOUR EDUCATIONAL OFFERING?  See page 6 of the 2025 Recertification Handbook for details.


OAHQ Live Webinar

Age-Friendly: Equipping Leaders to Ensure a Hospital-Wide Approach
Thursday, March 19, 2026
12:00 – 1:00 PM EST

Speaker:

Rita A. Stockman, RN, MS, BSN, CSSBB, CHSP, CPHQ

Rita Stockman is a registered nurse, healthcare executive, safety leader, and system director of quality at Bon Secours Mercy Health. Before BSMH she was an Associate Vice President at UC Health, Cincinnati, and system director for accreditation and regulatory services at Trinity Health. Her record of success includes roles in Catholic Health systems and academic medical centers. Rita is a registered nurse. She holds a Bachelor of Science in Nursing from Madonna University and a Master of Science in Administration from Central Michigan University. Rita has achieved nationally recognized certifications in
healthcare quality and safety and is a Six Sigma Black Belt. Rita is chair of the Michigan Safety Conference Healthcare Division, 2025- 2026 and Past President of the Michigan Health Care Safety Association.

Program Description:

This presentation will equip hospital leaders with a strategic framework for implementing and scaling an Age-Friendly Health System. Using the evidence-based “4-M’s” model – What Matters, Medication, Mentation, and Mobility, attendees will learn how to drive a hospital-wide transformation that addresses the unique needs of older adults. The session will cover leveraging executive buy-in to empower frontline
interdisciplinary teams, to focus on what truly matters to patients, to foster a culture of person-centered care that improves quality, enhances safety, and aligns with emerging quality measures from regulatory agencies.

Learning Objectives: 

  • Describe the Age-Friendly Health Systems 4Ms framework and how it applies to the five domains of the measure.
  • Identify key stakeholders’ imperative to advancing Age-Friendly care.
  • Discuss integration of Age-Friendly care strategies in the acute care setting.

DOWNLOAD FLYER

This event has been submitted for pre-approval by NAHQ for 1.0 CE hours for CPHQ® recertification credit.

REGISTRATION OPEN   FAHQ members may register for free, no code needed.


OAHQ Live Webinar

Quality Strategic Priorities & Strategy Deployment
Wednesday, April 22, 2026
12:00 – 1:00 PM EDT

Speaker:

Deanna Suskovich

Program Description:

Introduction and overview of alignment improvement efforts to strategic priorities and utilizing strategy deployment to create an infrastructure and roadmap that engages all levels of leadership while empowering front-line
stakeholders to make sustainable improvements.

Learning Objectives: 

  • Participants will be able to define the difference between strategic planning and strategy deployment and how organizational priorities drive strategy deployment.
  • Participants will be able to understand leaders’ roles in strategy deployment.
  • Participants will be able to understand the components of strategy deployment and the role of each in creating a culture of improvement.
  • Participants will be able to define how improvement aligns with strategic priorities.

DOWNLOAD FLYER

This event has been submitted for pre-approval by NAHQ for 1.0 CE hours for CPHQ® recertification credit.

REGISTRATION OPEN   FAHQ members may register for free, no code needed.


OrAHQ Live Webinar

Ethics and Compliance of AI Use in Healthcare – PART 3
Wednesday, May 20, 2026
12:00 – 1:30 PM PST

Speaker:

Susan L. Boldt, MS CPHQ CHC   

For 19 years, Ms. Boldt has worked in the areas of performance and quality improvement, accreditation, compliance, and patient safety. She has worked in psychiatric settings for children, adolescents, and young adults, payers in one of Oregon’s Coordinated Care Organizations, a Federally Qualified Health Center working directly with providers, payers, and accrediting organizations, and currently with Qualiance Healthcare Consulting, providing consultation services to providers, clinics, and payers on quality measurement and management, performance improvement, root cause analysis, compliance, including policy and procedure development, and accreditation preparation. Ms. Boldt earned her undergraduate and graduate degrees at Southern Oregon University. She earned her CPHQ certification in 2017, and CHC designation in May 2024. She currently serves as the President of the Oregon Association for Healthcare Quality.

Program Description:

This 3-part series will guide participants through the role of Ethics and Compliance when considering the use of AI in a healthcare setting. You may register for one or all of the individual webinars.

Topics covered:

  1. Distinguish between ethics and compliance when considering the use of AI in a healthcare organization
  2. Understand the regulatory landscape surrounding AI use in healthcare
  3. Learn how to conduct a risk assessment specific to AI use in healthcare
  4. Identify the risk associated with AI use in healthcare
  5. Calculate prioritization of risks for mitigation
  6. Identify protective measures and risk mitigation strategies if choosing to use AI in a healthcare organization

DOWNLOAD FLYER

This event has been submitted for pre-approval by NAHQ for 1.5 CE hours for CPHQ® recertification credit. EVENT IS 3-PART SERIES; YOU MAY REGISTER FOR ONE OR ALL 3.

REGISTRATION OPEN  FAHQ members may register for free, no code needed.


Please contact the Professional Development Team if you have suggestions for educational topics and/or speakers.

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