FAHQ is pleased to participate in the national multi-state Healthcare Quality Collective. FAHQ members and members of the Arizona (AzAHQ), Michigan (MAHQ), New England (NEAHQ), North Carolina (NCAHQ), Ohio (OAHQ), Oregon (OrAHQ), Texas Gulf Coast (TGAHQ), and Utah (UAHQ) associations, attend these webinars FREE! Find out more about the “Healthcare Quality Collective.”
Not a FAHQ member? JOIN OR RENEW FAHQ MEMBERSHIP and register for free.
The FAHQ Professional Development Team is looking for webinar presenters. We are committed to presenting four annual webinars as part of our commitment to make all of the Healthcare Quality Collective webinars available to our members for free.
Continue your own professional development by presenting a webinar and sharing your expertise with other healthcare quality colleagues at the same time! Need some help getting started? Contact webinars@fahq.org to see how the FAHQ Professional Development Team can help.
DOWNLOAD WEBINAR SPEAKER APPLICATION
Download Webinar Speaker FAQ or contact webinars@fahq.org if you are interested and have questions.
DID YOU KNOW YOU GET 4 RECERTIFICATION CREDITS FOR PRESENTING A ONE-HOUR EDUCATIONAL OFFERING? See page 6 of the 2025 Recertification Handbook for details.
Speaker: 
Cassandra Vonnes, DNP, GNP-BC, APRN, GS-C, AOCNP, EBP-C, CPHQ, AGSF, FAHA, FAAN
Dr. Vonnes is a certified Gerontological and Advance Oncology Nurse Practitioner and Fellow of American Heart Association, American Geriatric Society, and American Academy of Nursing. Her previous experiences include teaching at the USF College of Nursing for undergraduate and nurse practitioner students and was recognized as a Hartford Distinguished Educator Geriatric Nursing. She has worked as a nurse practitioner in internal medicine and cardiovascular medicine in both acute and outpatient settings. She serves on the national Nurse Leadership Board of AARP and on the Aging Policy Committee of the American Geriatric Society, who recognized Dr. Vonnes as a Fellow in 2023. Under Dr. Vonnes leadership Moffitt Cancer Center was the first hospital in Florida and first cancer center in the US to be recognized the Institute of Healthcare Improvement as Age Friendly Health System Committed to Care Excellence for the Older Adult. She has presented nationally and internationally on Fall and Injury prevention, delirium, and geriatric assessment. Dr. Vonnes hosts the podcast GAPNA CHAT that features leaders in Geriatric Health Care. The Gerontological Advanced Practice Nurses Association awarded her the Excellence in Leadership 2022 Award and the Oncology Nurses Society Excellence in Care for the Older Adult with Cancer Award in 2019.
Program Description:
The Centers for Medicare & Medicaid Services (CMS) has announced its FY2025 Inpatient Prospective Payment Systems final rule that includes a new Age Friendly Hospital Measure. Hospitals can take advantage of JAVA-supported initiatives to help meet this new measure. Beginning in 2025, hospitals that participate in Medicare’s Hospital Inpatient Quality Reporting (IQR) Program are required to report on whether hospitals have protocols in place to: 1) elicit patient health care goals, 2) responsibly manage medications, 3) implement frailty screening and intervention (including for cognition and mobility), 4) assess social vulnerability (e.g. social isolation, caregiver stress, elder abuse) and 5) designate age-friendly leadership. Hospitals not participating in the IQR program, which now includes this mandatory measure, face a significant reduction in their annual Medicare payment update. The public will be able to see how hospitals report on this measure through CMS’s Care Compare website. This presentation will provide a road map and examples to implement age-friendly care to satisfy the new CMA guidelines.
This event has been submitted for pre-approval by NAHQ for 1.5 CE hours for CPHQ® recertification credit. EVENT IS 3-PART SERIES; YOU MAY REGISTER FOR ONE OR ALL 3.
REGISTRATION OPEN FAHQ members may register for free, no code needed.
Speaker: Susan L. Boldt, MS CPHQ CHC 
For 19 years, Ms. Boldt has worked in the areas of performance and quality improvement, accreditation, compliance, and patient safety. She has worked in psychiatric settings for children, adolescents, and young adults, payers in one of Oregon’s Coordinated Care Organizations, a Federally Qualified Health Center working directly with providers, payers, and accrediting organizations, and currently with Qualiance Healthcare Consulting, providing consultation services to providers, clinics, and payers on quality measurement and management, performance improvement, root cause analysis, compliance, including policy and procedure development, and accreditation preparation. Ms. Boldt earned her undergraduate and graduate degrees at Southern Oregon University. She earned her CPHQ certification in 2017, and CHC designation in May 2024. She currently serves as the President of the Oregon Association for Healthcare Quality.
Program Description:
This 3-part series will guide participants through the role of Ethics and Compliance when considering the use of AI in a healthcare setting. You may register for one or all of the individual webinars.
Topics covered:
This event has been submitted for pre-approval by NAHQ for 1.5 CE hours for CPHQ® recertification credit. EVENT IS 3-PART SERIES; YOU MAY REGISTER FOR ONE OR ALL 3.
REGISTRATION OPEN. FAHQ members may register for free, no code needed.
Speaker: Keyausha King, Owner/Fractional Chief of Staff | KMI Planned Solutions, 
Ms King’s expertise is rooted in driving Operational Excellence and Process Improvement across the healthcare landscape. Her foundational understanding of mission-critical execution and structured leadership was initially forged during her dedicated service in the United States Army. This strategic and methodical approach lends a critical focus on human-centered design and team dynamics to the execution of process change. Ms King excels at establishing effective teams and ensuring their success through defining clear roles, responsibilities, and scope.
Program Description:
Learn about a strategic blueprint for enhancing performance and process improvement in an evolving healthcare environment. Explore practical methodologies for establishing effective improvement teams, clearly defining their roles and responsibilities, and scoping their work to maximize impact and efficiency.
Objectives:
This event has been submitted for pre-approval by NAHQ for 1.0 CE hours for CPHQ® recertification credit.
REGISTRATION OPEN FAHQ members may register for free, no code needed.
Speakers:
Kiran McCloskey, PhD
Dr. Kiran McCloskey is a Health Equity Research Scientist at Novant Health, where they lead collaborative research efforts to advance equitable health and well-being for people across Southeastern North Carolina. They hold a PhD in Psychology from the University of Connecticut and bring expertise in quantitative methods, health behavior research, and equity-centered approaches. Dr. McCloskey guides cross-organizational projects between Novant Health and the UNC Chapel Hill School of Medicine through the Health Access Research and Advisory Council (HARAC), supporting research in maternal health, primary care, neurology, and mental health.
Program Description:
This program highlights the partnership between Novant Health and UNC Chapel Hill School of Medicine in Southeastern North Carolina. We’ll share how collaborative strategies expanded access to care, strengthened regional research infrastructure, and shaped our mission to improve health for everyone who lives, works, and plays in the region.
Learning Objectives:
This event has been submitted for pre-approval by NAHQ for 1.0 CE hours for CPHQ® recertification credit.
REGISTRATION OPEN FAHQ members may register for free, no code needed.
Speakers:
Rita A. Stockman, RN, MS, BSN, CSSBB, CHSP, CPHQ
Rita Stockman is a registered nurse, healthcare executive, safety leader, and system director of quality at Bon Secours Mercy Health. Before BSMH she was an Associate Vice President at UC Health, Cincinnati, and system director for accreditation and regulatory services at Trinity Health. Her record of success includes roles in Catholic Health systems and academic medical centers. Rita is a registered nurse. She holds a Bachelor of Science in Nursing from Madonna University and a Master of Science in Administration from Central Michigan University. Rita has achieved nationally recognized certifications in
healthcare quality and safety and is a Six Sigma Black Belt. Rita is chair of the Michigan Safety Conference Healthcare Division, 2025- 2026 and Past President of the Michigan Health Care Safety Association.
Program Description:
This presentation will equip hospital leaders with a strategic framework for implementing and scaling an Age-Friendly Health System. Using the evidence-based “4-M’s” model – What Matters, Medication, Mentation, and Mobility, attendees will learn how to drive a hospital-wide transformation that addresses the unique needs of older adults. The session will cover leveraging executive buy-in to empower frontline
interdisciplinary teams, to focus on what truly matters to patients, to foster a culture of person-centered care that improves quality, enhances safety, and aligns with emerging quality measures from regulatory agencies.
Learning Objectives:
This event has been submitted for pre-approval by NAHQ for 1.0 CE hours for CPHQ® recertification credit.
REGISTRATION OPEN FAHQ members may register for free, no code needed.
Speaker:Susan L. Boldt, MS CPHQ CHC
For 19 years, Ms. Boldt has worked in the areas of performance and quality improvement, accreditation, compliance, and patient safety. She has worked in psychiatric settings for children, adolescents, and young adults, payers in one of Oregon’s Coordinated Care Organizations, a Federally Qualified Health Center working directly with providers, payers, and accrediting organizations, and currently with Qualiance Healthcare Consulting, providing consultation services to providers, clinics, and payers on quality measurement and management, performance improvement, root cause analysis, compliance, including policy and procedure development, and accreditation preparation. Ms. Boldt earned her undergraduate and graduate degrees at Southern Oregon University. She earned her CPHQ certification in 2017, and CHC designation in May 2024. She currently serves as the President of the Oregon Association for Healthcare Quality.
Program Description:
This 3-part series will guide participants through the role of Ethics and Compliance when considering the use of AI in a healthcare setting. You may register for one or all of the individual webinars.
Topics covered:
This event has been submitted for pre-approval by NAHQ for 1.5 CE hours for CPHQ® recertification credit. EVENT IS 3-PART SERIES; YOU MAY REGISTER FOR ONE OR ALL 3.
REGISTRATION OPEN FAHQ members may register for free, no code needed.
Please contact the Professional Development Team if you have suggestions for educational topics and/or speakers.
