Education

Webinars

Live Webinars

FAHQ is pleased to participate in the national multi-state Healthcare Quality Collective. FAHQ members and members of the Arizona (AzAHQ), Georgia (GAHQ), Michigan (MAHQ), New England (NEAHQ), North Carolina (NCAHQ), Ohio (OAHQ), or Oregon (OrAHQ) associations, attend these webinars FREE! These are live webinars listed below as “Healthcare Quality Collective.”

Not a FAHQ member? JOIN OR RENEW FAHQ MEMBERSHIP and register for free.


NCAHQ Live Webinar

Quality Measure and Reporting: Where Are We Now and Where Are We Going?
Tuesday, September 12, 2023,
12:00 – 1:00 PM EDT

Deadline to register is Monday September 11th at 5:00 PM EDT

Speaker:
Dr. Jonathan Bae
Chief Quality Officer, Duke University Hospital
Associate Chief Medical Officer, Quality & Safety, Duke University Health System

Webinar Objectives.  Participants will gain knowledge in:

  1. Discussing the current landscape for healthcare quality measurement.
  2. Reviewing public reporting measurement of performance.
  3. Describing the limitations of quality measurement.
  4. Providing insight into a future direction.

This webinar aligns with the NAHQ Healthcare Quality Competency Framework in the following domains:

  • Quality Leadership and Integration
  • Healthcare Data Analytics
  • Quality Review and Accountability
  • Patient Safety

This program has been pre-approved by NAHQ for 1.0 CE hour for CPHQ® recertification credit.

REGISTER NOW   HQC Webinar – Free to FAHQ Members.  


FAHQ Live Webinar

Making Healthcare Safer: Reducing Adverse Drug Events in Older Adults
Wednesday, September 13, 2023,
12:00 – 1:00 PM EDT

Speaker:
Cassandra Vonnes, DNP, GNP-BC, APRN, GS-C, AOCNP, CPHQ, FAHA
Oncology Nurse Practitioner, Moffitt Cancer Center

Dr. Vonnes attended the University of South Florida for her BS, MS, and DNP. Her 28-year NP experiences include acute care and outpatient services of internal medicine and cardiovascular medicine and was inducted as a Fellow of the American Heart Association for her contributions. She has taught clinical and didactic at the USF College of Nursing. She sits on the national Nurse Leadership Board for AARP and was recently appointed to the State of Florida Elder Affairs.

Under Dr. Vonnes leadership Moffitt Cancer Center was the first hospital in Florida to be recognized by the IHI as Committed to Care Excellence for the Older Adult.  She is the host of the podcast of the national Gerontological Advanced Practice Nurses Association, GAPNA CHAT, highlighting clinical and policy issues related to the care of older adults. Dr. Vonnes has published and presented both nationally and internationally on Fall and Injury prevention, delirium, and geriatric assessment.

Program Description:
Preventing adverse drug events (ADEs) is a major priority for health systems. The Joint Commission has named improving medication safety as National Patient Safety Goal for both hospitals and ambulatory clinics, and the Patient Partnership has included ADE prevention as one of its key goals for improving patient safety. This program will explore current practices related to medication safety and the older adult reviewing current strategies and potential future interventions to mitigate these events

This program is pending approval from NAHQ for 1.0 CE hour for CPHQ® recertification credit.

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REGISTRATION NOW OPEN.   HQC members contact Webinars@FAHQ.org to get coupon code to register for free.  Free to FAHQ Members.  


OrAHQ Live Webinar

Driving Continuous Improvement – Part I
Thursday, September 21, 2023,
11:30 – 1:00 PM PDT

REGISTRATION CLOSES AT 12:00 AM PDT ON TUESDAY, SEPTEMBER 19.

Speaker:
Todd Hatley, PhD, MBA, MHA
Sr. Risk Management Officer, University Hospital Cleveland Medical Center

In addition to being a Sr. Improvement Advisor at the Institute for Healthcare Improvement (IHI), Todd is the CEO of Integral Performance Solutions (IPS), a management consulting, coaching, and training firm, and is the Program Lead for the Zeis Extension’s Programs for Improvement and Innovation at North Carolina State University. For over 20 years, Todd has helped individuals, teams, and organizations use process improvement methods to improve their performance. Todd has served as an Adjunct Assistant Professor in the Department of Emergency Medicine at the University of North Carolina and as an Adjunct Undergraduate and Graduate Faculty for the Department of Health Science at Western Carolina University. Todd’s formal education includes an Associate of Sciences degree in Emergency Health Sciences, a bachelor’s degree in business administration, a Master’s degree in Business Administration and Healthcare Administration, and a Doctoral degree in Organizational Systems. Todd’s current research centers around how the concepts of adult development can support organizational improvement efforts. Dr. Hartley has participated in numerous national projects and organizations.

At the conclusion of this presentation, participants will be able to:

  1. Describe the Model for Improvement
  2. Describe the three different uses of measures 
  3. List the step to developing measures for improvement 
  4. Understand how to use a run chart to access learning and improvement 
  5. Understand the benefits of using a control chart to assess learning and improvement

This program is has been approved by NAHQ for 3.0 CE hours (Parts I and II) for CPHQ® recertification credit.

REGISTER NOW   HQC Webinar – Free to FAHQ Members.  


NEAHQ  Live Webinar

Building Quality Improvement Capacity for Your Organization
Thursday, September 26, 2023,
11:30 AM – 12:300 PM PDT

Speakers:
Antonia Blinn, CPHQ
Antonia Blinn, CPHQ, is a senior administrator at the Massachusetts Department of Public Health with extensive experience in collaborating with multi-disciplinary groups and organizations; knowledge on federal and state regulations, school-based and community health center licensing and professional accreditations, Academic Health Departments, local boards of health, and Culturally and Linguistically Appropriate Services (CLAS) standards.

Zana Khoury, MSN, CPHQ, CLSSGB
Zana Khoury MS, CPHQ, CLSSGB is an Assistant Director of Quality Improvement at Tufts Medicine +7 years of quality management experience with strengths in facilitation, strategic planning, leadership, and teamwork.

Building Quality Improvement capacity is important in all organizations. This session will focus on QI capacity building models utilized at two Massachusetts institutions. Their equity-centered improvement models and structures will be highlighted, with in-depth reflections of the strengths and challenges of the approaches, lessons learned, and the importance of continuous quality improvement and evaluation of the program – practicing what we preach at all levels. Opportunities for questions will be requested throughout the presentation.

This program is pending approval from NAHQ for 1.0 CE hour of CPHQ® recertification credit.

REGISTER NOW   HQC Webinar – Free to FAHQ Members.  


AzAHQ Live Webinar

Data Visualization Map
Thursday, September 28, 2023
11:00 AM – 12:00 PM MST

Speaker:
Carrie Donovan, MSAS, CPHQ
Quality Director, Banner Health Wyoming Medical Center                               

Ms. Donovan has worked in healthcare quality since 2003 and currently employed with Banner Health in Wyoming and is also an adjunct instructor for the Jefferson School of Population Health Masters in Healthcare Quality and Safety program. She mentors individuals seeking their CPHQ certification. Her healthcare career began in the laboratory over 30 years ago and since that time, Ms. Donovan has worked in quality, risk, patient safety, infection prevention and emergency preparedness.

Program Description:
This webinar will discuss the steps of turning data into information and using rhetoric skills to tell the story.

Objectives;

  1. Describe a process to transform data into information for customer insight.
  2. Discuss pitfalls to data representation.
  3. Discuss the use of rhetoric skills in tranforming data into information.
  4. Discuss the concept of storytelling to share our findings with our customers.

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This program is has been approved by NAHQ for 1.0 CE hour for CPHQ® recertification credit.

REGISTER NOW   HQC Webinar.  FAHQ Members register for free.


OrAHQ Live Webinar

Driving Continuous Improvement – Part II
Thursday, October 26, 2023,
12:00 – 1:30 PM PDT

REGISTRATION CLOSES AT 12:00 AM PDT ON TUESDAY, OCTOBER 24.

Speaker:
Todd Hatley, PhD, MBA, MHA
Sr. Risk Management Officer, University Hospital Cleveland Medical Center

In addition to being a Sr. Improvement Advisor at the Institute for Healthcare Improvement (IHI), Todd is the CEO of Integral Performance Solutions (IPS), a management consulting, coaching, and training firm, and is the Program Lead for the Zeis Extension’s Programs for Improvement and Innovation at North Carolina State University. For over 20 years, Todd has helped individuals, teams, and organizations use process improvement methods to improve their performance. Todd has served as an Adjunct Assistant Professor in the Department of Emergency Medicine at the University of North Carolina and as an Adjunct Undergraduate and Graduate Faculty for the Department of Health Science at Western Carolina University. Todd’s formal education includes an Associate of Sciences degree in Emergency Health Sciences, a bachelor’s degree in business administration, a Master’s degree in Business Administration and Healthcare Administration, and a Doctoral degree in Organizational Systems. Todd’s current research centers around how the concepts of adult development can support organizational improvement efforts. Dr. Hartley has participated in numerous national projects and organizations.

At the conclusion of this presentation, participants will be able to:

  1. Describe the Model for Improvement
  2. Describe the three different uses of measures 
  3. List the step to developing measures for improvement 
  4. Understand how to use a run chart to access learning and improvement 
  5. Understand the benefits of using a control chart to assess learning and improvement

This program is has been approved by NAHQ for 3.0 CE hours (Parts I and II) for CPHQ® recertification credit.

REGISTER NOW   HQC Webinar – Free to FAHQ Members.  


AzAHQ Live Webinar

Data Storytelling in Action: The Impact of Health Plan PCP Auto-assignment on Provider VBP Performance
Wednesday, November 15, 2023
12:00 – 1:00 PM Az/Phoenix

Speaker:
Stefanie Turner, MHI 
Director of Value-Based Contract Performance, Valleywise Health                               

Stefanie Turner specializes in complex problem-solving and in translating between clinical and data teams.  Focused on healthcare administration since 2007, she has worked in project management, data analysis, strategic planning, and performance improvement for Arizona’s Medicaid managed care organizations, ACOs and provider groups in the region. Since 2021, Stefanie has served as Program Manager for VALUE-BASED Care at Valleywise Health, working to correct several previously undetected data issues in both provider and payer data that are artificially suppressing Valleywise’s performance on HEDIS quality measures.

Program Description:
Maximizing performance on value-based contracts requires paying close attention to not just clinical workflows and patient care but many different types of data. In this webinar, you’ll learn how Valleywise Health discovered several data issues that were artificially suppressing their value-based performance and how they leveraged internal and external partnerships to resolve them.

Objectives;

  1. Participants will understand the PCP auto-assignment process for AHCCCS-contracted health plans .
  2. Participants will understand the effect of PCP auto-assignment on provider HEDIS performance in VBP contracts.
  3. Participants will be equipped to compare a provider’s established patients with patients who have been auto-assigned to the provider.
  4. Participants will learn how to break a problem down into questions that can be answered by data.
  5. Participants will be prepared to use data storytelling to engage stakeholders in solving a problem.

DOWNLOAD FLYER

This program has been submitted for NAHQ pre-approval for 1.0 CE hour for CPHQ® recertification credit.

REGISTER NOW   HQC Webinar.  FAHQ Members register for free.


AzAHQ Live Webinar

High Reliability PI
Monday, December 4, 2023
12:00 – 1:00 PM MST

Speaker:
Patrick Schultz, MS RN CPHQ ACNS-BC
Director of Quality, Banner Thunderbird Medial Center                              

Patrick Schultz is a Clinical Nurse Specialist that moved into the quality and safety realm in 2012 and hasn’t left it. He has had a variety of prior roles from Quality Improvement Specialist, Quality Director, Lead Clinical Standardization Administrator, and Chief Nursing Officer. He is currently a Quality Director for a 600-bed medical center in Arizona.

Program Description:
Do you ever struggle with healthcare performance improvement projects turning into eternal committee meetings that feel like all talk and no action? Let’s look at key ways that we can increase the reliability of projects to consistently be completed as projects by ensuring the accountability of all people involved. We will consider roles, responsibilities, requirements, and report outs.

Objectives;

  1. Participants will be able to describe ways to improve reliability of improvement projects.
  2. Participants will be able to complete a report out tool.

This program is has been submitted for NAHQ pre-approval for 1.0 CE hour for CPHQ® recertification credit.

FOR MORE INFORMATION AND TO REGISTER   HQC Webinar.  FAHQ Members register for free.


Please contact the Professional Development Team if you have suggestions for educational topics and/or speakers.

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