April 30 – May 1, 2019 (Tuesday/Wednesday)
NAHQ CPHQ Review Course
This year we are co-hosting a course presented directly by NAHQ for those working toward obtaining their Certified Professional in Healthcare Quality (CPHQ) credential.
Registration and continental breakfast start both days at 7:00 AM, with the course starting promptly at 8:00 AM. Lunch is provided and the course ends at 4:30 PM each day.
NAHQ has set pricing and the member discount applies only to NAHQ members. NAHQ is processing registrations at NAHQ Course Registration
May 2-3, 2019 (Thursday/Friday)
Annual Conference and Poster Session
Please register before April 25, 2019 to receive the best fees and to help us in planning space for our attendees.
With a full day on Thursday and half-day Friday, we are offering 12.5 continuing education credits, including the posters. Our new venue better supports on-your-own social networking in the evening, with the conference networking event moved to a luncheon on Thursday, rather than a formal reception later. There will still be raffle and door prize opportunities, along with other Special Events.
May 2, 2019 – Thursday
0700-0800
Registration and Continental Breakfast
0800-0815
Welcome and Introductions
Jessica Ferraro, FAHQ Conference Chair
0815-0945
Implementation of Cross-Functional Quality Improvement Teams to Improve Patient Experience and Operational Outcomes in a Healthcare System
Alyssa Cadwalader, MA, RN, MT-BC; Trustbridge Lean Process Lead
0945-1000
Break with Poster Presentations
1000-1100
Psychological Safety: When One and One Equals Three
Doreen Herdman, MSN, RN, CPHQ, CPHRM, CPPS, CHC, LSSBB
1100-1200
Kotter’s 8-Step Model for Leading Change: Surviving and Thriving in an Ever-Changing Regulatory Environment
Glenda Stewart, RN, MSN, CPHQ; NextStep Care
1200-1300
Lunch with FAHQ Board and Poster Presentations
1300-1400
NIAHO®, ISO 9001, and Baldrige: The Synergy of Excellence
Maureen Washburn, RN, ND, CPHQ, FACHE; DNV GL Certification & Program Development
1400-1415
Break with Poster Presentations
1415-1515
Building a cadence of accountability from the unit to the Hospital Boardroom using Managing for Daily Improvement
Michelle Hennessy; Baycare Health System Performance Improvement Project Manager
1515-1615
Understanding and Implementing Perioperative Nutrition to Improve Quality of Care and Patient Outcomes
Erin L. Ross, MS, RD, LD; Clinical Liaison, Abbott Nutrition
1615-1715
The Art of Creating the Right Flowchart
Marsha Moxley
May 3, 2019 – Friday
0800-0815
Welcome and Reminders
Barbara O’Connor, FAHQ Conference Co-Chair
0700-0800
Registration and Continental Breakfast
0815-0945
Applying the Art of Excellence to Patient Care – Aboard a Cruise Ship!
Barbara Duffy, DHSc, MPH, RN, CPHQ; Risk Manager & COO of Healthcare Innovation Institute
0945-1000
Break with Poster Presentations
1000-1100
Tampa VA LTC Quality Improvement
Medgina Canal, MPA; James A Haley Veterans’ Hospital
1100-1200
Overview of Florida’s Prescription Drug Monitoring Program
Rebecca Poston
1200-1215
Closing Remarks, Evaluations, CE Certificates
Drawing for 2020 Conference Registration
Jessica Ferraro, FAHQ Conference Chair
Questions? Ask the FAHQ Conference Planning Team.
