Education

Self-Study

Now Available Through November 2018

Service Excellence and Cultural Change (1 hour CE)

This self-study will cover all steps taken to move a complex, multi-dimensional organization from a provider driven organization to a patient-driven culture of excellence.

Rebecca Olsen | Ph.D., CPHQ, MCHES
Associate Professor of Public Health
Health Science/Human Performance
College of Natural & Health Science
University of Tampa

Available July 2017 to July 2018

Value Based Purchasing: Understanding the Medicare
Spend Per Beneficiary Metric (1 hour CE)

This self-study will cover all steps taken to move a complex, multi-dimensional organization from a provider driven organization to a patient-driven culture of excellence.

Susan W. Hendrickson | MHRD/OD, RN, FACHE, CPHQ
Lean Six Sigma Black Belt
Division Director, Quality and Performance Improvement
UFHealth Jacksonville

 


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