Resources

Healthcare Quality Websites (By Category)

All items posted here are free for personal use. As always, those with a copyright cannot be used for mass duplication, commercial enterprise or publication without the author’s consent. We look forward to your contributions and the creation of a great resource for our members.

Reviewed: 12/2018

Basics Healthcare Quality

Agency for Healthcare Research and Quality (AHRQ): National Quality Strategy

American Society for Quality Resource

Basic Balanced Scorecard Institute

Centers for Medicare & Medicaid (CMS) – Quality of Care

Certified Professional in Healthcare Quality (CPHQ) Certification

Clinical Quality and Safety: Delivering Optimal Care

Donald Berwick: Profiles in Leadership

Edward Deming

HQ Essentials: Competencies for the Healthcare Quality Profession per National Association for Healthcare Quality (NAHQ)

IHI Open School: Overview

Institute for Credentialing Excellence Accreditation

Institute for Healthcare Improvement (IHI) Resource

Joseph Juran Resources

Kaoru Ishikawa: One Step Further

Quality and Safety Education for Nurses (QSEN)

The Juran Six Sigma

Care Coordination

5 Things to Look for to get better health care

AHRQ Care Coordination August 2018

AHRQ Care Coordination Measures Atlas Update_June 2014

Core Competencies for Integrated Behavioral Health and Primary Care_January 2014

Care Coordination Quality Measure for Primary Care (CCQM-PC)

Health IT and Care Coordination: Role of Health Information Technology in Care Coordination

Implementation Safety Net Medical Home Initiative: Reducing Care Fragmentation In Primary Care Implementation Guide Care Coordination

Improve Care Coordination

National Quality Forum: Effective Communication and Care Coordination

Seniors healthier when medical care is coordinated

Transitions of Care: The need for a more effective approach to continuing patient care

Virtual Health — Coordinating Care In The Future – Forbes

Compliance with Standards and Regulations

American Association for Ambulatory Health Care (AAAHC)

American Nurses Credentialing Center (ANCC) Magnet

American Nurses Credentialing Center (ANCC)

Accreditation Commission for Health Care (ACHC)

American Society for Quality

American Society for Healthcare Engineering (ASHE)

Center for Improvement in Healthcare Quality (CIHQ)

Centers for Medicare and Medicaid Services (CMS)

Chest Pain Center Accreditation Agency

Commission for Accreditation of Rehabilitation Facilities (CARF)

Community Health Accreditation Partner (CHAP)

Healthcare Facilities Accreditation Program (HFAP)

The Joint Commission Accreditation (TJC)

Joint Commission International (JCI)

National Committee for Quality Assurance (NCQA)

National Institute of Standard & Technology – Baldrige

Utilization Review Accreditation (URAC)

Information Management – Data Analytics, Measurement and Analysis

AHIMA Data Analytics

AHIMA HIM Body of Knowledge

AHRQ Practice Facilitation Handbook

Center for Diseases Control and Prevention (CDC)_Types of Infections

Center for Diseases Control and Prevention (CDC)_International Classification of Diseases, Tenth Revision, Clinical Modification (ICD-10-CM)_The FY 2019 release of ICD-10-CM is now available

CDC Meaningful Use

CMS Updates Meaningful Use Requirements for 2018

How to Determine Sample Size, Determining Sample Size

Khan Academy_Numerator and Denominator

National Quality Forum’s_MAP Focuses on Promoting Alignment and Reducing Measurement Burden

Principles and Strategy for Accelerating Health Information Exchange (HIE), CMS

QIMarcos – QI Macros Turns Microsoft Excel into a Power Tool for Lean Six Sigma and SPC

QuickMBA – Statistics (Central Tendency, Dispersion, Standards Deviation and Variance, Probability, Permutations and Combinations, StatSoft Electronica Statistics Textbook)

Patient Education

American Heart Association Professionals Resources

Consumer Health Labs

Mesothelioma Guide

Rehab Center Inpatient Resources

Patient Safety

AHRQ Patient Safety Network

AHRQ Patient Safety Organization (PSO) Program

Center for Transforming Healthcare

CMS Partnership for Patients

ECRI Patient Safety

Institute for Healthcare Improvement (IHI) Patient Safety

Institute for Safe Medication Practices (ISMP)

VA National Center for Patient Safety

World Health Organization (WHO)

Performance and Process Improvement

Agency for Healthcare Research and Quality (AHRQ) Guidelines and Measures  

AHRQ Consumer Assessment of Healthcare Providers and Systems (CAHPS)

American Medical Foundation for Peer Review and Education

CDC – Performance/Quality Improvement – Health System: Public Health

Center for Teaching Excellence Resources

CMS Physician Compare  

Conditions of Participation CMS

Evidence-Based Practice

Health Resources and Service Administration (HRSA)

HEDIS Measures and Technical Resources

Quality Measures Summary

What is Lean?

Population Health/Public Health

CDC What is Population Health?

Healthy People 2020

Health Service Research (HSR) Implementing the Institute of Medicine Definition of Disparities: An Application to Mental Health Care

IHI Leading Improvement in Population Health

IOM For the Public’s Health: The Role of Measurement in Action and Accountability

Public Health Systems & Best Practices

The Institute of Medicine Framework and its Implication for the Advancement of Prevention Policy, Programs and Practice

Working Definition of Population Health

Quality Leadership and Structure

A Guide to Joint Commission Leadership Standards: Leadership in healthcare organizations – White Paper 2009

American College of Surgeons National Quality Improvement Program (ACSNSQIP)

CMS: Conditions of Participation’s

Cost of Quality (COQ): American Society of Quality (ASQ)

Health System Infrastructure (2011) National Healthcare Quality Report. Agency for Healthcare Research and Quality

Healthcare Quality Initiatives: The Role of Leadership

Leadership Models in Health Care—A Case for Servant Leadership

Physician Compare Data — Medicare

Physician Quality Reporting (PQRS)

Project Management Plan: Communication Matrix – Washington Health Department

State Operations Manual, Appendix A – Survey Protocol, Regulations and Interpretive Guidelines for Hospitals

The North Carolina Healthcare Information & Communications Alliance, Inc. (NCHICA):  What’s the Best Leadership Style for Healthcare?

Writing Executive Summaries

Risk Management

American Society for Healthcare Risk Management (ASHRM) – White Paper – Different Roles, Same Goak: Risk and Quality Management Partnering for Patient Safety

Florida Society for Healthcare Risk Management & Patient Safety

The Risk Management Process: How to Maintain an Effective Risk Management Program

Tools of the Trade

AHIMA Releases New Informatics Toolkit for HIM Professionals

Agency for Health Research and Quality Tools

ASQ Quality_The 7 Basic Quality Tools for Process Improvement

ASQ Cause Analysis Tools

Joint Commission Performance Measurement tools

Five Deming Principles That Help Healthcare Process Improvement

Health Resources and Service Administration Quality Tool Kit

Institute for Healthcare Improvement Tools (IHI)

QAPI Toolkit sponsored by Medline

U.S. Department of Health and Human Services Health Resources and Services Administration (HRSA) Quality: Explore Data and Maps on HRSA’s Health Care Programs

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