All items posted here are free for personal use. As always, those with a copyright cannot be used for mass duplication, commercial enterprise or publication without the author’s consent. We look forward to your contributions and the creation of a great resources for our members.
Mamny of these sites have been chosen to assist professionals seeking their Certification for Healthcare Professionals (CPHQ).
Reviewed: 08/2019
Agency for Healthcare Research and Quality (AHRQ): National Quality Strategy
American Society for Quality Resource
Basic Balanced Scorecard Institute
Centers for Medicare & Medicaid (CMS) – Quality of Care
Certified Professional in Healthcare Quality (CPHQ) Certification
Clinical Quality and Safety: Delivering Optimal Care
Donald Berwick: Profiles in Leadership
Institute for Credentialing Excellence Accreditation
Institute for Healthcare Improvement (IHI) Resource
Kaoru Ishikawa: One Step Further
Quality and Safety Education for Nurses (QSEN)
5 Things to Look for to get better health care
AHRQ Care Coordination August 2018
AHRQ Care Coordination Measures Atlas Update_June 2014
Core Competencies for Integrated Behavioral Health and Primary Care_January 2014
Care Coordination Quality Measure for Primary Care (CCQM-PC)
Health IT and Care Coordination: Role of Health Information Technology in Care Coordination
National Quality Forum: Effective Communication and Care Coordination
Seniors healthier when medical care is coordinated
Transitions of Care: The need for a more effective approach to continuing patient care
Virtual Health — Coordinating Care In The Future – Forbes
American Association for Ambulatory Health Care (AAAHC)
American Nurses Credentialing Center (ANCC) Magnet
American Nurses Credentialing Center (ANCC)
Accreditation Commission for Health Care (ACHC)
American Society for Healthcare Engineering (ASHE)
Center for Improvement in Healthcare Quality (CIHQ)
Centers for Medicare and Medicaid Services (CMS)
Chest Pain Center Accreditation Agency
Commission for Accreditation of Rehabilitation Facilities (CARF)
Community Health Accreditation Partner (CHAP)
Healthcare Facilities Accreditation Program (HFAP)
The Joint Commission Accreditation (TJC)
Joint Commission International (JCI)
National Committee for Quality Assurance (NCQA)
National Institute of Standard & Technology – Baldrige
Utilization Review Accreditation (URAC)
AHRQ Practice Facilitation Handbook
Center for Diseases Control and Prevention (CDC)_Types of Infections
CMS Updates Meaningful Use Requirements for 2018
How to Determine Sample Size, Determining Sample Size
Khan Academy_Numerator and Denominator
National Quality Forum’s_MAP Focuses on Promoting Alignment and Reducing Measurement Burden
Principles and Strategy for Accelerating Health Information Exchange (HIE), CMS
QIMarcos – QI Macros Turns Microsoft Excel into a Power Tool for Lean Six Sigma and SPC
AHRQ Patient Safety Organization (PSO) Program
Center for Transforming Healthcare
Institute for Healthcare Improvement (IHI) Patient Safety
Institute for Safe Medication Practices (ISMP)
VA National Center for Patient Safety
World Health Organization (WHO)
Agency for Healthcare Research and Quality (AHRQ) Guidelines and Measures
AHRQ Consumer Assessment of Healthcare Providers and Systems (CAHPS)
American Medical Foundation for Peer Review and Education
CDC – Performance/Quality Improvement – Health System: Public Health
Center for Teaching Excellence Resources
Conditions of Participation CMS
Health Resources and Service Administration (HRSA)
HEDIS Measures and Technical Resources
National Quality Foundation (NQF)
CDC What is Population Health?
IHI Leading Improvement in Population Health
IOM For the Public’s Health: The Role of Measurement in Action and Accountability
Public Health Systems & Best Practices
Working Definition of Population Health
American College of Surgeons National Quality Improvement Program (ACSNSQIP)
CMS: Conditions of Participation’s
Cost of Quality (COQ): American Society of Quality (ASQ)
Healthcare Quality Initiatives: The Role of Leadership
Leadership Models in Health Care—A Case for Servant Leadership
Physician Compare Data — Medicare
Physician Quality Reporting (PQRS)
Project Management Plan: Communication Matrix – Washington Health Department
Florida Society for Healthcare Risk Management & Patient Safety
The Risk Management Process: How to Maintain an Effective Risk Management Program
AHIMA Releases New Informatics Toolkit for HIM Professionals
Agency for Health Research and Quality Tools
ASQ Quality_The 7 Basic Quality Tools for Process Improvement
Joint Commission Performance Measurement tools
Five Deming Principles That Help Healthcare Process Improvement
Health Resources and Service Administration Quality Tool Kit
Institute for Healthcare Improvement Tools (IHI)