Education

Webinars

Live Webinars

FAHQ is pleased to participate in the national multi-state Healthcare Quality Collective. FAHQ members and members of the Arizona (AzAHQ), Georgia (GAHQ), Michigan (MAHQ), New England (NEAHQ), North Carolina (NCAHQ), Ohio (OAHQ), or Oregon (OrAHQ) associations, attend these webinars FREE! These are live webinars listed below as “Healthcare Quality Collective.”

Not a FAHQ member? JOIN OR RENEW FAHQ MEMBERSHIP and register for free.


Do You Want to Present a FAHQ Webinar?

The FAHQ Professional Development Team is looking for webinar presenters. We are committed to presenting four annual webinars as part of our commitment to make all of the Healthcare Quality Collective webinars available to our members for free.

Continue your own professional development by presenting a webinar and sharing your expertise with other healthcare quality colleagues at the same time!

DOWNLOAD WEBINAR SPEAKER APPLICATION

Download Webinar Speaker FAQ or contact webinars@fahq.org if you are interested and have questions.

DID YOU KNOW YOU GET 4 RECERTIFICATION CREDITS FOR PRESENTING A ONE-HOUR EDUCATIONAL OFFERING?  See page 6 of the 2023 Recertification Handbook for details.


 

FAHQ Live Webinar

Optimizing Outcomes through Enhancement of Tiered Safety Briefings
Tuesday, November 28, 2023,
11:30 – 12:30 PM EST

Speaker:
Melisa Hayman, DNP, MHA, RN, RN-BC, NE-BC
Director of Nursing Excellence and Magnet Programs, Tampa General Hospital

Melisa is the Director of Nursing Excellence at Tampa General Hospital. Her career began in 1996 as a clinical RN specializing in neonatal intensive care. She joined Tampa General Hospital in 2005 as critical care float nurse. She transitioned to an educator role in the organization in 2007. In 2010, she worked in Information Technology supporting the hospital’s EMR and clinical informatics for 12 years before transitioning to her current role where she oversees the Magnet program, nursing quality, shared governance, fall prevention, workplace violence prevention, and other operational initiatives. Melisa’s passion is caring for nurses through leadership support, personal and professional development, and fostering nurse well-being and healthy work environments. Her innovation philosophy is to be comfortable with being uncomfortable and she challenges herself and others to see the golden nugget in every difficult circumstance. Melisa is married and has five children ages 19 to 23. She is a competitive CrossFit athlete and enjoys baking cakes and bread to relax and unwind.

Program Description:
This program illustrates the effectiveness of transformational leadership to enhance quality, safety, and efficiency by expanding the Tiered Safety Huddle concept at a large academic health system to include mid-shift huddles. The organization was able to achieve quality outcome improvements around central line infections, urethral catheter infections, rate of patient falls and falls resulting in injury, and use of physical restraints by reinforcing psychological safety and creating situational awareness with a brief mid-shift huddle on clinical inpatient units. By the end of the presentation, the participant will be able to identify factors influencing organizational outcomes, describe the benefits of Tiered Safety Huddles, and be able to apply concepts in respective work settings.

This program is pending approval from NAHQ for 1.0 CE hour for CPHQ® recertification credit.  Approved for 1.0 hour by FAHQ as a Florida Board of Nursing CE provider (50-17380).

DOWNLOAD FLYER

REGISTRATION NOW OPEN.   HQC members contact your association or Webinars@FAHQ.org to get coupon code to register for free.  Free to FAHQ Members.  


NCAHQ Live Webinar

Driving Quality Improvement Across Complex Service Lines and Diverse Geography
Wednesday, November 29, 2023,
12:00 – 1:00 PM EDT

Speaker:
Tina Schoen, MBA BSN RN NEA-BC CPHQ FACHE
Director, Performance Improvement at Atrium Health, now part of Advocate Health

Tina Schoen has been in healthcare for over 25 years, with almost half of that time in a variety of Leadership positions within Atrium Health, now a part of Advocate Health, in Charlotte, NC. Ms. Schoen is a Quality Director for Performance Improvement with Atrium Health. She has responsibility for quality outcomes for the Atrium Health Musculoskeletal Institute, Neurosciences Institute, General Surgery, Women’s Health, Adult Medical Specialties, Continuing Care and 7 acute care hospitals.

Program Description:
Participants will be able to:

  • Understand Donabedian’s model for improvment.
  • Apply learnings to drive improvement within their local environments.
  • Understand the complexities of service line quality improvement.

This program ipre-approved by NAHQ for 1.0 CE hour for CPHQ® recertification credit.  Approved for 1.0 hour by FAHQ as a Florida Board of Nursing CE provider (50-17380).

DOWNLOAD FLYER

REGISTER NOW.  HQC Webinar.  FAHQ Members register for free.


AzAHQ Live Webinar

Leveraging Technology to Improve Restraint Regulatory Compliance
Friday, December 1, 2023
9:00 – 10:00 AM Az/Phoneix/MST

Speaker:
Cathy L. Hannafin, MBA/HCM, RN, CPHQ
Laurie H. Schellbach, MBA, RN
Lorrie A. Jones, APRN, CNS, DNP
Ursula D. Fletcher, MHA, RN, CPHQ
Mayo Clinic, Phoenix, Az                              

Program Description:
This presentation explores how a Mayo Clinic team in Phoenix, Arizona addressed documentation processes and concerns related to restraints. Presenters will discuss how an interdisciplinary team and innovative technology were used to eliminate the time spent doing unnecessary, manual steps of tracking and calculating restraints performance data. Presenters will discuss how this project contributed significantly to the organization’s accreditation readiness, innovation, and health equity goals. Process improvements and outcomes related to this project will be shared

Objectives;
Participants will be able to:

  1. Identify regulatory standards related to restraint management.
  2. Identify potential barriers that could impact compliance with regulatory standards of care for restrained patients.
  3. Explore how to leverage technology and interprofessional partnership to improve outcomes.
  4. Discuss the benefits and lessons learned from implementing an automated restraint quality monitoring program.

Registration ends midnight 11/30/2023

This event is approved by NAHQ for 1.0 CE hour for CPHQ® recertification credit.

FOR MORE INFORMATION AND TO REGISTER   HQC Webinar.  FAHQ Members register for free.


AzAHQ Live Webinar

High Reliability Performance Improvement
Monday, December 4, 2023
12:00 – 1:00 PM MST

Speaker:
Patrick Schultz, MS RN CPHQ ACNS-BC
Director of Quality, Banner Thunderbird Medial Center                              

Patrick Schultz is a Clinical Nurse Specialist that moved into the quality and safety realm in 2012 and hasn’t left it. He has had a variety of prior roles from Quality Improvement Specialist, Quality Director, Lead Clinical Standardization Administrator, and Chief Nursing Officer. He is currently a Quality Director for a 600-bed medical center in Arizona.

Program Description:
Do you ever struggle with healthcare performance improvement projects turning into eternal committee meetings that feel like all talk and no action? Let’s look at key ways that we can increase the reliability of projects to consistently be completed as projects by ensuring the accountability of all people involved. We will consider roles, responsibilities, requirements, and report outs.

Objectives;

  1. Participants will be able to describe ways to improve reliability of improvement projects.
  2. Participants will be able to complete a report out tool.

This event is approved by NAHQ for 1.0 CE hour for CPHQ® recertification credit.

FOR MORE INFORMATION AND TO REGISTER   HQC Webinar.  FAHQ Members register for free.


OAHQ Live Webinar

High Reliability Performance Improvement
Tuesday, December 5, 2023
12:00 – 1:30 PM EST

Speaker:
Rick Cinfio
Premier Risk Solutions                              

A frequent public speaker at the local and national level on Workplace Violence with extensive experience in healthcare, academics and law enforcement. Rich is a graduate of the FBI National Academy, WestPoint Leadership Academy, Command College, and WestPoint Leadership Program. Rich is trained in the principles of Crime Prevention Through Environmental Design (CPTDE) and successfully completed the Gavin Debecker Threat Assessment and Waver 21 Threat Assessment Programs and developed The First 15-Minutes Program designed to enable anyone
anyone to initiate a command post within 15-minutes.

Program Description:
Objectives;

  1. Identify the components of human behavior threat assessment – The First Line of Defense
  2. Increase awareness, education communication and response in response to stressful situations
  3. Define and identify de-escalation techniques

This program is has been submitted for NAHQ pre-approval for 1.5 CE hours for CPHQ® recertification credit.

FOR MORE INFORMATION AND TO REGISTER   HQC Webinar.  FAHQ Members register for free.


OrAHQ Live Webinar

Overview: CPHQ Exam Review Process
Friday, December 15, 2023
12:00 – 1:30 PM EST

Speaker:
Cindy Hamilton, MA CPHQ, CPC
     

A previous board member of the Oregon Association for Healthcare Quality, Cindy now serves on the Test Development Team for the CPHQ Exam. She is well-versed in the process of developing questions for the exam as well as the rigor involved to ensure effective, fair and meaningful exams. Cindy obtained her Bachelor of Arts at California State University Fullerton, and a Master of Arts from the University of Kansas

Program Description:
Attendees will learn how the CPHQ Exam is developed, how potential CPHQ Exam questions are reviewed, revised or discarded, and learn how the NAHQ Content Outline informs the development of the CPHQ Exam.

This event is pending approval by NAHQ for 1.5 CE hour for CPHQ® recertification credit.

FOR MORE INFORMATION AND TO REGISTER   HQC Webinar.  FAHQ Members register for free.


AzAHQ Live Webinar

Optimizing Maternal and Infant Care through Arizona AIM Collaborative
Friday, January 5, 2024
12:00 – 1:00 PM Az/Phoenix/MST

Speaker:
Vicki Buchda, MS, RN, NEA-BC
Vice President of Care Improvement | Arizona Hospital and Healthcare Association                             

Vicki is a highly skilled professional with demonstrated expertise in clinical and system leadership. She is passionate about harm prevention, including harm from opioids, maternal health, advance care planning, health equity and the workforce.

Program Description:
Addressing high rates of severe maternal morbidity (SMM) and maternal mortality is a priority for the State of Arizona. SMM related to hypertensive disorders of pregnancy can lead to immediate and/or long-term consequences, including stroke and cardiomyopathy. Arizona data demonstrate that there are disparities in care and outcomes. Ms. Buchda will discuss how the implementation of evidence-based interventions using collaborative approaches can improve care and reduce disparities.

Objectives;

  1. Explain what safety bundles are and how they improve care and reduce disparities
  2. List the 5 “Rs” included in the AIM bundles
  3. Identify data elements used to measure progress
  4. Verbalize next steps for the AIM initiative

This event is approved by NAHQ for 1.0 CE hour for CPHQ® recertification credit.

FOR MORE INFORMATION AND TO REGISTER   HQC Webinar.  FAHQ Members register for free.


AzAHQ Live Webinar

Building a CMS Compliant Health Equity Program
Monday, January 15, 2024
12:00 – 1:00 PM Az/Phoenix/MST

Speaker:
Christine Martini-Bailey, MSN, RN, CSSGB
Exevutive Director | Health Services Advisory Group

Ms Martini-Bailey currently leads the Centers for Medicare and Medicaid Hospital Quality Improvement Contract (HQIC) supporting 298 hospitals in 29 states as well as supporting various healthcare improvement tasks within the Quality Improvement Network – Quality Improvement Organization (QIN-QIO) for Arizona and California.

Program Description:
Hear HSAG/s step-by-step process to build health equity programs and comply with the new CMS requirements. Ms. Bailey will discuss the tools, resources, education, and strategies developed by HSAG to assist your hospital in meeting the metric mandates and advance health equity in your organization to improve the quality of patient care and address social determinants of health for the  population that your serve.

This event is pending approval by NAHQ for 1.0 CE hour for CPHQ® recertification credit.

FOR MORE INFORMATION AND TO REGISTER   HQC Webinar.  FAHQ Members register for free.

 

Please contact the Professional Development Team if you have suggestions for educational topics and/or speakers.

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