Live Webinars

FAHQ is pleased to participate in the national multi-state quality association webinar collaborative. FAHQ members and members of the Arizona (AzAHQ), Georgia (GAHQ), Michigan (MAHQ), North Carolina (NCAHQ), or Oregon (OrAHQ) associations, attend these webinars FREE!
For the collaborative webinars, please use the appropriate registration link based on your association membership.

What is Emotional Intelligence, why do healthcare workers need it, and how can it be improved?

Tuesday, October 5, 2021 – 1:00-2:00 PM Eastern Time
FAHQ Members – FREE!! Non-Members – $30.00 REGISTER HERE
Multi-State Coalition Members REGISTER HERE Note: When registering, select your membership association. Membership will be verified before CE certificate issued. Only active state members receive CE.
This program approved for 11.0 hour CE under Florida Board of Nursing and 1.0 hour approved by NAHQ for CPHQ recertification.

This webinar provides an overview of emotional intelligence. The defining characteristics and components for measurements will be discussed. Additionally, the impact emotional intelligence has on factors that affect healthcare quality and patient safety will be explored.

Speaker:  Sandy S. Weiss, DBA, MBA-HCM, RN, CPHQ, CPPS, CSM, PMP
Division Director of Quality, HCA Physician Services Group, St Petersburg, FLDr. Weiss earned her Doctor of Business Administration and Master of Business

Administration with a Concentration in Healthcare Management from Saint Leo University. Her dissertation focused on Registered Nurse emotional intelligence, turnover intension, and job performance. Recent research explored the relationship between pharmacist emotional intelligence, occupational stress, job performance, and psychological affective well-being. She is a Certified Professional in Healthcare Quality (CPHQ), a Certified Professional in Patient Safety (CPPS), Certified Scrum Master (CSM), and Project Management Professional (PMP). She also holds a graduate certificate in Innovation and Human Centered Design from The Johns Hopkins Carey Business School.

Dr. Weiss has put her degrees, certifications, and skills to use working within healthcare quality, risk management, and patient safety. She currently serves HCA Physician Services Group as the Division Director of Quality for the West Florida Division, and is an adjunct faculty member at the University of South Florida, teaching Healthcare Management at the graduate and undergraduate levels. She worked across multiple CMS Center for Clinical Standards & Quality contracts as a consultant to a CMS contractor, prior to that, she was a Project Manager for the Pharmacy and Quality Measures Division at Health Services Advisory Group.
When she is not helping move the needle on patient safety and healthcare quality, she enjoys spending time with her husband, Larry, and their four dogs. Outside of her work and family, she is passionate about triathlons and plans to complete her 5th Ironman triathlon later this year (that’s a 2.4-mile swim, 112-mile bike, and 26.2-mile run)!

Oregon Association for Healthcare Quality (OrAHQ) Webinar
Physician Relationships and Involvement in Quality
October 21, 2021 – 12:00-1:30 PM PDT
Note: When registering, select your membership association.  Membership will be verified before CE certificate issued.  Only active state members receive CE.
CPHQ continuing education of 1.0 hour has been submitted to NAHQ for approval.

Please join us as our speaker helps us understand the importance of positive physician relationships in achieving Quality outcomes, the key elements to achieving physician involvement in Quality initiatives, and how to leverage physician relationships to build support for improvements.

Speaker: Leanne Park, RN, BSN, JD, CPHRM 
Leanne Park, RN, BSN, JD, CPHRM, is the Oregon Regional Manager of Clinical Documentation Management for Providence Health & Services. As a nurse attorney, Ms. Park has extensive experience as a clinician and senior leader. A lifelong patient advocate, Leanne enjoys sharing her expertise to promote quality improvement, patient safety, and clinical risk management. Leanne is a registered nurse, licensed in Washington and Oregon; and an attorney with bar membership in Oregon and Washington. Her clinical nursing practice focused on cardiac and intensive care nursing. Since completing law school, Leanne has held leadership positions in clinical risk management, patient safety, quality improvement, and medical staff services. She has supported patients, clinicians, and providers in roles with the Legacy Health System, Harborview Medical Center, Virginia Mason Medical Center, Asante Health System, and Providence Health & Services.

Not a FAHQ member? JOIN OR RENEW FAHQ MEMBERSHIP and register for free.

If you have suggestions for webinar topics or speakers, please contact the FAHQ Professional Development Team.

Recorded Webinars

Coming soon!

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