FAHQ is offering the 2021 Virtual Conference presentations as individual recorded webinars for 1.0 hour of CE for Florida licensure and CPHQ recertification. Registration now open. Go to FAHQ Webinars – Recorded Webinars for more information.
The Patient Experience
William Banash, MA BS
Join this webinar to learn how to improve the Patient Experience and improve CAHPS and HOS survey results.
Click here OrAHQ May 2022 Webinar for more information and to register. Free for FAHQ members and all Healthcare Quality Collective members.
Change Management for Patient-Focused Care
Jay Spitulnik, MS PhD
Join this webinar to learn how to improve the Patient Experience and improve CAHPS and HOS survey results.
Click here OrAHQ May 2022 Webinar for more information and to register. Free for FAHQ members and all Healthcare Quality Collective members.
Staying afloat in the wake of the COVID 19 Pandemic: Emotional Intelligence is a critical life preserver.
Sandy S. Weiss, DBA, MBA-HCM, RN, CPHQ, CPPS, CSM, PMP
This lecture provides an overview of emotional intelligence (EI). The defining characteristics and components for measurements will be discussed. Additionally, the impact EI has on factors that affect healthcare quality and patient safety will be explored. Additional consideration and discussion are given to challenges faced in the wake of the COVID-19 pandemic.
Go to FAHQ Webinars for more information and to register. HQC members should email FAHQ Webinar Team to obtain coupon to register for free.
Moving from Tactical to Purpose: Establishing a Learning Organization
Doreen Herdman, MSN, RN, CHC, CPHRM, CPHQ, LSSBB
Explore evidence-based practices based on theory to connect organizational excellence to establish a shared mental model that promotes a learning environment and brings teams to understanding the importance of a growth mindset.
Go to FAHQ Webinars for more information and to register. HQC members should email FAHQ Webinar Team to obtain coupon to register for free.
Please contact the Professional Development Team if you have suggestions for educational topics and/or speakers.
