Conference

Full Conference

2020 Virtual Annual Conference
ACCESS PORTAL

Welcome to the conference.

Before you begin viewing the 2020 FAHQ Annual Conference, go to our CONFERENCE ACCESS INSTRUCTIONS for information on how to get the best results as you view our conference sessions.  This includes how you can ask questions as you view the recording.  If you have questions not submitted while viewing the recording, you may use the email address provided below for each speaker.

All presentations below are pre-recorded and you may access whenever convenient for you.  You may choose to view in any order but must complete all to receive the 13 hours of CE.  On demand access will end Friday, December 11, 2020.

SESSION A – HIGH RELIABILITY ORGANIZATIONS
High reliability organizations (HROs) are those operating in complex, high-hazard domains for extended periods without serious accidents or catastrophic failures. The concept of high reliability is attractive for health care, due to the complexity of operations and the risk of significant and even potentially catastrophic consequences when failures occur in health care.  These two presenters will highlight the impact of implementing HRO concepts within their own organizations from two interesting perspectives, linking the HRO journey to just culture and using structured storytelling to support that journey in achieving safe patient care.

VIEW PRESENTATION
Introducing High Reliability: Creating a Just Culture
Handout download – available within recording
Mark W. Milner, MBA, MHS, BSN, RN, ACM, CPHQ, LTCA, CENP, FACHE
Email: Mark.Milner@nemours.org
Director, Safety, Quality, and Operational Optimization
Nemours Children’s Hospital, Orlando, Florida

This session will present the Nemours Children’s Hospital journey toward high reliability.  Attendees will learn why we began this critical journey, what the impact of this change can be for a healthcare organization, how this effort must be linked to a Just Culture, what the changes have meant in practice, and will gain some practice in the application of these processes in considerations of accountability.

VIEW PRESENTATION
Storytelling to Embrace HRO
Handout download
– available within recording
Watch Brief Video– Please watch the video (for slide 2) as YouTube will not allow recording of copyrighted material and it is important to see this at the beginning of the presentation.
Susan White, PHD, RN, CPHQ, FNAHQ, NEA-BC
Email: SpeakerA1@FAHQ.org
Chief, Quality Management

Glorybel Rodriguez, MSN, RN
Patient Safety Specialist
Orlando VA Health Care System, Orlando, Florida

SESSION B – PATIENT OUTCOMES
Providing high quality, safe clinical care involves assessing and adopting evidenced-based practice.  Healthcare quality professionals are integral in working with clinicians to identify and implement these practices in our own organizations.  Key to this role is understanding the published research and the impact on patient outcomes and care processes.  The three examples shared here present the clinical impact as well as the structure for ongoing measurement and communication of performance.

VIEW FIRST PRESENTATION SEGMENT
VIEW SECOND PRESENTATION SEGMENT

Apologies, but due to technical difficulties this presentation should be viewed in two segments. When you finish the first, return here to select the second segment to complete the presentation.
Improving Patient Outcomes Using Fiberoptic Endoscopic Evaluation of Swallowing (FEES)
Handout download – available within recording
Stephanie Dodson Mataya, MS, CCC-SLP
Email: SpeakerB1@FAHQ.org
Speech Language Pathologist and FEES Coordinator
BayCare Health System, Clearwater, Florida

This session will describe the use of Fiberoptic Endoscopic Evaluation of Swallowing which can be performed at the Patient’s bedside to assess dysphagia. The presenter will share how to establish a FEES program in the hospital setting. Improvements in Patient outcomes, collaboration opportunities with hospital staff and reduction of resources will be discussed. Real examples with proven results and outcome data will be provided during this presentation.

VIEW PRESENTATION
Excellence in Healing: Providing the Best Nutrition Care for Patients
Handout download – available within recording
Erin Benya, MS, RD
Email: erin.benya@abbott.com
Clinical Liaison – Southeast Region
Abbott Nutrition, Baltimore, Maryland

Providing the Best Nutrition Care for Patient with Wounds addressing the evidence surrounding how nutrition status can impact wound healing and associated clinical and economic outcomes.  We will review evidenced-based nutrition therapy guidelines and key nutrients needs to aid in the wound healing process that can be consumed through food and key targeted nutrition therapies for wound healing.

VIEW PRESENTATION
Evidence Informed Quality Improvement to Implement Routine Screening for Delirium impacting Outcomes in the Hospitalized Oncology Patient
Handout download – available within recording
Cassandra Vonnes, DNP, GNP-BC, APRN, AOCNP, CPHQ, FAHA
Email: Cassandra.Vonnes@moffitt.org
Geriatric Oncology NICHE Coordinator
Moffitt Cancer Center, Tampa, Florida

This presentation will describe this evidence-informed Quality Improvement project to implement routine screening for delirium in the hospitalized oncology patient. In addition to evaluation of the process measure of delirium screening, patient outcomes impacted include length of stay and falls with injuries.

SESSION C – Quality and Performance Improvement
Leadership, management, and measurement are key components in effective quality and performance improvement efforts. The right quality structure and governance model support organizational collaboration for improvement which, when further enhanced by quantitative and qualitative measurement of outcome and process, allows for effective management in delivering patient-centric care.

VIEW PRESENTATION
Evolving Quality Structure and Governance Models
Handout download
– available within recording.
Adam Higman, DHA, FACHE
Email: SpeakerC1@FAHQ.org
Partner
Press Ganey LLC, Strategic Consulting, St Petersburg, Florida

This session will discuss organizational and regulatory quality structure trends driven by the demands of an aging population with comorbidities and the mandate to lower cost and improve patient access. Coupled with the increasing regulatory scrutiny of quality oversight, organizations are evaluating their structure to improve collaboration across disciplines with limited quality resources. The presenter will share comprehensive strategies and tactics for developing a quality structure and governance model that will help improve an organization’s performance and the delivery of safe, high-quality, patient.

 

  • Join our mailing list to receive the latest updates on FAHQ events.