Networking and resources
Patient Safety: Principles and Practice By Jacqueline Fowler Byers, PhD, RN, CNAA and Susie White, PdD, RN, CPHQ Order Toll Free 877.687.7476 or on-line
www.springerpub.com
Chartbook on Trends in the Health of Americans
Guide to Patient Safety Indicators - AHRQ Quality Indicators
Medicare CMS Hospital Quality measures