CPHQ Preparation Information

History of CPHQ Designation

The Healthcare Quality Certification Board (HQCB) was formed in 1976 to advance the profession of healthcare quality management through the development of a certification program. They established the Certified Professional in Healthcare Quality (CPHQ) as a competency-based credential for the healthcare quality profession. The CPHQ program is fully accredited by the Commission for Certifying Agencies of the National Organization for Competency Assurance in Washington, D.C. It is the only international voluntary certification program in the field of healthcare quality management to achieve this distinction.

The granting of the CPHQ credential recognizes professional and academic achievement by individuals in the field of healthcare quality management at all employment levels and in all healthcare settings. The comprehensive body of knowledge includes (1) management and leadership, (2) information management, (3) education, training and communication, (4) performance measurement and improvement and (5) patient safety. Since the first examination was administered by the HQCB in 1984, more than 16,000 professionals from a wide variety of educational and employment backgrounds have registered for the CPHQ examination, with more than 11,000 achieving certified status. There are currently over 7,400 active CPHQ’s worldwide.

The granting of CPHQ status by participating in this international voluntary certification program recognizes the person who achieves this as a world class healthcare quality professional. It is an achievement to be proud of and is truly the mark of distinction in healthcare quality.


Program Highlights
This course uses content developed by the National Association for Healthcare Quality and addresses:
• management and leadership
• information management
• education
• patient safety
• training and communication
• performance measurement and improvement

Who Should Attend
This is a review session for healthcare quality professionals who:
• are preparing for the CPHQ exam
• want to expand their existing quality management skills
• need continuing education hours to renew their CPHQ certification

This course is designed as an adjunct to CPHQ exam preparation. Attendance provides no guarantee of successful completion of the CPHQ exam.

Course Text and Reference
Primary reference for the course is the NAHQ Q-Solutions Text. It is not necessary to have this text with you during the course, but you may wish to purchase it to prepare for the exam. You may order from NAHQ at: 800-966-9392 or www.nahq.org

An additional recommended reference: Healthcare Quality Handbook (21st ed): A Professional Healthcare Guide, by Janet Brown. Order directly from Janet Brown at 626-797-3074 or (www.jbqualitysolutions.com) (register for the course and request an order form to get the text directly from Janet Brown for a $30 discount)

How to Register
See the Calendar of Upcoming Events for the next scheduled CPHQ review course and link to registration. Direct any questions to Judy Dowdie.