Kimberly Downs holds a Bachelor of Science in Business Administration from Florida Southern College. She is a Certified Professional in Healthcare Quality and an American Society for Quality Certified Six Sigma Black Belt. Kimberly serves on the board for the Florida Association of Healthcare Quality Area VI. As an essential component of Watson Clinic’s Continuous Improvement Department, Downs is devoted to enhancing the patient experience by analyzing and improving upon the processes related to their care and the day-to-day operations.
She is currently employed by Watson Clinic LLP, a multi-specialty group practice. She has worked in the healthcare arena for 15 years including experience at a hospital and an outpatient rehabilitation clinic.Kimberly was part of Watson Clinic’s three person team responsible for the submission of a successful level 3 application for NCQAs Patient Centered Medical Home Recognition for 6 primary care and pediatric sites. She conducts employee training on Lean Six Sigma methodologies, and has led successful improvement projects in multiple medical specialties and managed care.
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